Consumer Terms and Conditions

Effective: August 1, 2026

Please read these Terms carefully. They form a legal agreement between you and LineSqip. Section 12 requires most disputes to be resolved by binding, individual arbitration and includes a waiver of your right to a jury trial and to participate in class actions — unless you opt out as described there. You must be at least 18 and able to form a binding contract to use the Services.

1. About LineSqip and These Terms

These Terms and Conditions (the "Agreement" or "Terms") govern your access to and use of LineSqip's technology and services (together, the "Services"). The Agreement is between you and LineSqip, Inc., a [STATE] corporation ("LineSqip," "we," "us," or "our").

LineSqip operates an ordering and connection platform for multivendor destinations — places such as festivals, concerts, stadiums, arenas, conventions, food halls, entertainment districts, airports, and destination cities that bring guests together at one venue with multiple independent businesses. Through the Services you can browse and order from these independent businesses ("Vendors") for pickup at the venue and, where a Vendor offers it, for shipping.

LineSqip is not a Vendor and is not a retailer, seller, or preparer of the goods or services offered by Vendors. We provide technology that lets you place orders with Vendors and that helps communicate order status to you. The specific features available to you may vary by venue and may only be available in the latest version of the app.

2. Accepting These Terms

By accessing or using the Services, tapping a button or control to signify acceptance, or creating a LineSqip account, you represent that: (a) you have read, understand, and agree to be bound by this Agreement and any future changes; (b) you are of legal age in your jurisdiction to enter a binding contract with LineSqip and are at least 18; and (c) you have authority to enter this Agreement personally and, if applicable, on behalf of any organization for which you use the Services.

If you do not agree to this Agreement, you may not use the Services.

3. Changes to These Terms

Subject to the arbitration section below, we may modify this Agreement or our related policies at any time, effective when we post the updated version through the Services. If we make material changes, we will notify you by email or another reasonable means. Your continued use of the Services after changes take effect means you accept them. If you do not agree, stop using the Services.

4. Privacy and Additional Terms

By using the Services, you acknowledge and agree to the collection, use, and disclosure of your personal information in accordance with LineSqip's Privacy Policy, which is incorporated into this Agreement by reference. You also agree to any additional LineSqip terms or policies published for users, and certain features may carry their own additional terms.

5. Rules and Prohibitions

By using the Services, you agree that you will: use the Services only for lawful purposes and never under false pretenses or to store or send unlawful, deceptive, or fraudulent material; comply with all applicable laws and third-party rights, including intellectual property and privacy rights; and use only the means we authorize to access the Services.

You will not: use another person's account or impersonate anyone; use the Services to cause nuisance or harm; use the Services or their content for any commercial purpose (including soliciting Vendors or other users) without our written permission; use the Services or their content to develop software, including to train machine-learning or AI systems, without our written permission; copy, distribute, scrape, crawl, index, or systematically collect content or Vendor catalogs except for your personal, non-commercial use; resell, license, or transfer the Services or their content; interfere with, overburden, or attempt to gain unauthorized access to our systems, or probe or circumvent our security or authentication measures.

You further agree to: provide accurate account information and keep it current; keep your login credentials secure; not abuse promotions or credit codes (for example, by opening multiple accounts for first-time offers); not falsely claim that items were missing, incorrect, or not received; and not fraudulently dispute charges or initiate improper chargebacks. You will report any bugs, security issues, or intellectual-property violations you discover.

If we believe you have breached these Terms, we may suspend or deactivate your account or take other appropriate action at our discretion, with notice where required by law. Prohibited use may result in civil, criminal, or administrative penalties.

6. Vendors Are Independent

The Services connect you with independent Vendors that provide the products and services offered through the Services. LineSqip is not a Vendor and has no responsibility or liability for the acts or omissions of any Vendor. Vendors are the sellers of the products and services they offer.

You agree that LineSqip is not responsible for a Vendor's preparation, handling, quality, or safety of goods, or for whether photos, images, menus, item or catalog listings, descriptions, prices, or nutrition, ingredient, or allergen information shown through the Services accurately reflect what the Vendor provides. Such listings may not have been supplied directly by the Vendor and may have been generated or enhanced using artificial intelligence. Any preparation or pickup-readiness times shown are estimates only and are not guarantees.

You agree that the goods you purchase are prepared or supplied by the Vendor you selected and that title to the goods passes from the Vendor to you at the Vendor's location. LineSqip does not take title to or acquire any ownership interest in the goods you order.

7. Your Account

You may need to register for an account to use parts of the Services. You must provide accurate, current, and complete information and keep it updated. You are the sole authorized user of your account and are responsible for all activity under it, including preventing use by minors and safeguarding your password. You may not transfer your account or authorize others to use it. Notify us immediately of any suspected unauthorized use. We may suspend or terminate your account and refuse use of the Services if information you provide is untrue or if we reasonably suspect misuse. You may not create an account if you have previously been removed or banned from the Services.

8. Your Content, Ratings & Reviews

The Services may let you submit content such as ratings, reviews, photos, feedback, and other materials ("User Content"). You represent that you own or have the right to submit your User Content and that it does not violate any third-party right or law, is not false, misleading, defamatory, obscene, hateful, or otherwise objectionable, does not create a privacy or security risk, and does not otherwise violate this Agreement or our content guidelines.

You grant LineSqip (and its service providers) a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, sublicensable license to use, copy, display, publish, modify, translate, create derivative works from, distribute, and otherwise use your User Content in connection with our business, in any media now known or later developed, and to attribute it to you using your profile information. We may remove User Content or suspend accounts at our discretion, and may access or disclose information as reasonably necessary to comply with law, enforce this Agreement, address fraud or security issues, respond to support requests, or protect users and the public.

Feedback you submit is non-confidential, and you grant us the same broad license to use it. Ratings and Reviews are User Content: they must reflect your honest, first-hand experience with a Vendor, must not be submitted in exchange for compensation or for a Vendor you are affiliated with or compete against, and may be removed or declined at our discretion. Ratings and Reviews are not endorsed by LineSqip, and we are not liable for them.

9. Communications

By creating an account or using the Services, you agree to receive communications from or on behalf of LineSqip and Vendors — including email, in-app messages, push notifications, and, where you provide a number, text messages and calls — related to your orders and your use of the Services. These may include transactional messages (such as order confirmations and notices that your order is ready for pickup) as well as service, security, and support messages.

Message and data rates may apply and frequency may vary. You can opt out of a given channel as described in your account settings or in the message (for example, replying STOP to texts, or toggling push notifications off). Because some messages are necessary to provide the Services, fully opting out may require deleting your account. See our Privacy Policy for details, including contact and opt-out options.

10. Electronic Records

You consent to receive records and communications electronically, and you agree that electronic terms, agreements, notices, disclosures, and other communications satisfy any requirement that they be in writing. Keep your contact information current. To retain a copy of this Agreement you will need a device with a browser and internet access and either a printer or storage.

11. Intellectual Property

LineSqip (and its licensors, where applicable) owns all right, title, and interest, including all intellectual-property rights, in and to the Services. This Agreement does not transfer to you any ownership or license in the Services or LineSqip's intellectual property except the limited right to use the Services under these Terms. LineSqip's names and logos are trademarks and may not be used without permission. You will not remove or obscure any proprietary notices in the Services.

12. Payment

Prices and charges. Prices shown through the Services are set by LineSqip or the Vendor and may differ from prices offered elsewhere and may change at any time. Amounts shown at checkout may include a service fee and estimated tax; final amounts may vary, and we may authorize or hold an amount on your payment method and charge the final total after checkout. You are responsible for applicable transaction taxes. Payments are processed by LineSqip and/or its payment processor using the payment method on file, and we may charge an updated or alternate payment method if your preferred method fails. Keep your billing information current.

Refunds. Charges for completed orders, or for orders confirmed by a Vendor, are final and non-refundable. LineSqip has no obligation to provide refunds or credits but may grant them at its discretion. You may be required to provide identification or a signature at pickup for certain orders; if you do not, we may decline claims that you did not receive the order.

Promotional offers and credits. We may offer promotions and credits with their own terms. They may be limited to certain users and uses, cannot be transferred or redeemed for cash except where required by law, and may expire. We may withhold, deduct, or reverse credits or benefits obtained in error, fraudulently, or in violation of the applicable terms, with notice where required by law.

Fees for Services. We may change the fees we charge (such as service fees) as appropriate for our business or as required by law, and may charge Vendors fees on your orders. No fee is a charge for the right to access or use the technology itself.

13. Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. Except as stated below, you and LineSqip agree that any dispute or claim arising out of or relating to this Agreement or your use of the Services will be resolved by binding, individual arbitration rather than in court. This Agreement is governed by the Federal Arbitration Act. It applies to claims that arose before, on, or after the effective date of this Agreement.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive relief in court to protect intellectual property or to preserve the effectiveness of arbitration. Individual claims of sexual assault or sexual harassment arising from use of the Services are not required to be arbitrated.

Informal resolution first. Before starting arbitration, the initiating party must send a written notice describing the claim and then participate in a good-faith, individualized informal conference (by phone or video). Notice to LineSqip should be sent to [LEGAL_NOTICE_EMAIL/ADDRESS]. Completing this process is a precondition to arbitration, and the limitations period is tolled while it occurs.

Rules and forum. Arbitration will be administered by [ARBITRATION PROVIDER, e.g., the American Arbitration Association] under its consumer arbitration rules, as modified by this Agreement. If you cannot afford the fees and cannot obtain a waiver, LineSqip will pay them. The arbitrator decides all issues except that only a court may decide the enforceability of the class-action and public-injunctive-relief waivers below.

Waiver of jury trial. TO THE EXTENT PERMITTED BY LAW, YOU AND LINESQIP WAIVE ANY RIGHT TO SUE IN COURT AND TO A JURY TRIAL, and instead elect binding arbitration, except as expressly stated in this section.

Class-action waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND LINESQIP AGREE TO BRING CLAIMS ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Claims of more than one user may not be arbitrated or litigated jointly. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court while the rest remains in arbitration.

Opt out. If you create your account on or after the effective date of these Terms, you may opt out of this Arbitration Agreement by sending written notice within 30 days of first becoming subject to it to [OPT_OUT_EMAIL], including your name, account email, and a clear statement that you want to opt out. Opting out does not affect the rest of this Agreement.

Survival, modification, and severability. This Arbitration Agreement survives termination of your relationship with LineSqip. If we make a material change to it, that change will not apply to claims you already noticed to us. If any part of this section (other than the class-action waiver) is found unenforceable, the rest remains in effect.

14. Third Parties and App Stores

The Services may link to third-party websites, applications, and advertisements that we do not control and are not responsible for; you use them at your own risk and should review their terms. The availability of the app depends on the app store from which you obtained it. This Agreement is between you and LineSqip, not the app store, and LineSqip (not the app store) is responsible for the app and its support. You agree to comply with applicable app-store terms, and you represent that you are not barred from using the Services under applicable export or sanctions laws.

15. Alcohol and Other Age-Restricted Items

Some Vendors may offer alcohol or other age-restricted items for pickup at the venue. You may order such items only if you and the intended recipient are of legal age to purchase and consume them in the relevant jurisdiction. Upon pickup, the recipient must present valid government-issued identification proving legal age and must not be intoxicated. A Vendor may be legally required to refuse the order if the recipient cannot show valid ID, appears intoxicated, or is not present. If an age-restricted order cannot be completed for these reasons, your purchase may be non-refundable and you may not receive other items purchased with it. Availability of age-restricted items varies by venue and may be removed at our discretion.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless LineSqip and its officers, directors, employees, agents, and affiliates from any losses, claims, damages, and expenses (including reasonable attorneys' fees) arising out of or relating to your User Content, your misuse of the Services, your breach of this Agreement, or your violation of any law or third-party right. We may assume the exclusive defense of any matter subject to indemnification, and you will cooperate. This section survives termination.

17. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Your use of the Services is at your own risk. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that content available through the Services is accurate, reliable, complete, or timely. Some jurisdictions do not allow certain exclusions, so some of these may not apply to you.

18. Internet Delays

The Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. To the extent permitted by law, LineSqip is not responsible for any delays, failures, or damage resulting from such problems.

19. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LINESQIP'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO LINESQIP IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

TO THE FULLEST EXTENT PERMITTED BY LAW, LINESQIP WILL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL), WHETHER OR NOT FORESEEABLE AND EVEN IF ADVISED OF THE POSSIBILITY. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

20. Governing Law and Venue

This Agreement is governed by the laws of the State of [STATE], consistent with the Federal Arbitration Act, without regard to conflict-of-laws principles. To the extent a dispute is permitted to proceed in court under this Agreement, it will be litigated exclusively in the state or federal courts located in [COUNTY, STATE], and you consent to their jurisdiction, except where prohibited by applicable law.

21. Termination

We may modify, suspend, or discontinue the Services, or suspend or terminate your access, at any time and for any reason, with or without notice and without liability, and with written notice where required by law. We may also pursue any available legal remedy. This Agreement remains enforceable after termination, and provisions that by their nature should survive will survive.

22. Copyright Complaints

If you believe content on the Services infringes your copyright, send a notice to our copyright agent at [COPYRIGHT_AGENT_ADDRESS / EMAIL] including: your physical or electronic signature; identification of the copyrighted work; identification and location of the allegedly infringing material; your contact information; a statement of good-faith belief that the use is unauthorized; and a statement, under penalty of perjury, that your notice is accurate and you are authorized to act. We may terminate accounts of repeat infringers.

23. Marketing Text Messages (if offered)

If you opt in to marketing text messages, you authorize LineSqip to send them (including via automated systems) to the number associated with your opt-in. Opting in is not a condition of using the Services. To stop, reply STOP to a marketing message; for help, reply HELP. Message and data rates may apply, frequency may vary, and carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

24. General

No agency. No joint venture, partnership, employment, or agency relationship is created by this Agreement.

Severability and no waiver. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign this Agreement; we may assign it without restriction. It binds each party's successors and permitted assigns.

Notice. You are responsible for keeping a current email address; notices we send to your last provided email are effective even if undeliverable. You may contact us as described below.

Apple App Store. If you obtained the app from the Apple App Store, you agree that this Agreement is between you and LineSqip (not Apple); that LineSqip, not Apple, is responsible for the app and its support; that Apple has no warranty obligation and, upon a failure to conform to any applicable warranty, its liability is limited to refunding the purchase price (if any); that Apple is not responsible for addressing claims relating to the app; and that Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you as to your license of the app.

Entire agreement. This Agreement is the complete and exclusive agreement between you and LineSqip regarding the Services and supersedes prior discussions on that subject. Currency amounts are in U.S. dollars unless otherwise stated. The controlling language of these Terms is English.

25. Contact

Questions about these Terms? Contact LineSqip, Inc. at support@linesqip.com, [MAILING ADDRESS].